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Finding the right web host is never easy – especially if you want to find one with a high level of WordPress knowledge. With that in mind, we’re here to help you decide on one of the most popular solutions, with an in-depth Bluehost-managed WordPress hosting review.
Dedicated WordPress hosting has a lot to offer you compared to more general solutions. Like SiteGround, Bluehost is used by so many people that its features are worth a close inspection.
In this review, we take the Bluehost offering apart—outlining its specific features, support, and performance—and then give you our opinion on whether its plans are worth the money.
Unlike some other hosts, Bluehost relies somewhat on WordPress-specific features. Let’s take a look at what’s on offer:
Considering that some plans are marketed for WordPress power users, we would expect Bluehost to be a bit more in terms of specific features. Let’s see how landlords fare in other areas.
Our first stop is support. Excellent support services are the backbone of any hosting provider, and before considering anything else, you need to ensure its quality. First off, Bluehost offers:
We decided to test their live chat service in more depth. We spoke to two experts at Bluehost and asked them some WordPress-specific questions.
On our first query (right in the middle of the weekday), we were faced with a wait of about twenty minutes – a bit long, but reasonable. A second inquiry on Friday night was answered in less than five minutes. Overall, we found the support specialists to be friendly and reasonably knowledgeable about WordPress and understand what kind of plans users should consider:
Bluehost’s WordPress-centric plans offer a variety of features to improve performance. Here are their lows:
Data center locations can also greatly affect the performance of a web host – having a low number of locations can lead to overcrowding and long page load times. Unfortunately, Bluehost does not share the location of its data centers with customers. However, there are some tools we can use to test its speed anyway.
For this test, we used a fresh install of WordPress without any customizations, then ran three different Pingdom tests using multiple server locations and averaged the results. Here they are:
Considering that the sites in question are naked – and considering that 47% of users expect a site to load in two seconds or less – these results are worrisome. It stands to reason that more complex websites load more slowly, which means that Bluehost users may face high bounce rates through no fault of their own.
This test is a bit more complicated than the previous one. Load Impact measures performance by simulating up to 25 connections in 5 minutes – perfect for testing how your site reacts under stressful conditions. Here are our findings:
When averaged, these numbers paint a more positive picture than Pingdom. However, they’re still on the higher end of the spectrum for our liking.
Bluehost offers multiple tiers for each of their products – here’s what you need to know about each tier:
Before we go any further, we think it’s important to emphasize our skepticism when it comes to Bluehost’s visitor claims. These numbers are so high that there’s little chance of disproving them – unfortunately, exact figures are hard to come by. With this in mind, we recommend that you start with a build plan and scale up as necessary.
Considering all the points we’ve covered so far, here’s a summary of our findings – the good and the bad:
Their support team is fairly knowledgeable about WordPress and is available 24/7.
The hardware behind each plan is powerful and scales well.
Bluehost includes advanced security features such as daily scans for malware and vulnerabilities.
Every plan includes a free content delivery network (CDN) setup.
ManageWP is fully supported.
The support queue can be a bit long.
Their plans have a higher starting price point than other WordPress hosts.
Page load time is long.
Choosing the right web host is critical to the success of any website. Our Bluehost-managed WordPress hosting review found that it could do better in terms of support and speed.